Brian J. Connor is LifeLine’s President and Chief Executive Officer. Brian is responsible for the overall management and direction of the company.

Brian has been employed in the ambulance industry for more than 29 years. Having begun as an EMT working on an ambulance in 1980, he has served in various leadership and senior management positions for the last 26 years.

Brian is also currently, and has served as President for the Massachusetts Ambulance Association for the past 10 years. Through his direction and leadership, the MAA has become one of the most active State Ambulance Associations in the nation. As president, Brian serves on many local and state EMS committees and advisory boards. He has presented testimony locally to the Massachusetts Legislature as well as to the Congressional Committee of the United States Congress on the implementation and effects of the Balanced Budget Act and Medicare Ambulance Fee Schedule. He has also pioneered and presented testimony to the Centers for Medicare Services in Baltimore on the subject of ambulance necessity for dialysis patient transfers.

Brian is a graduate of Northeastern University and earned his Masters of Science Degree in Health Care Management from Lesley University.

Jon Kulis is LifeLine’s Chief Operating Officer. Jon is responsible for directing the company’s overall day to day operations including Communications, Billing and Field Supervision.

Jon began his career in EMS in 1992 working as a chair car driver. Following his graduation from EMT school, Jon worked on an ambulance as an EMT. Jon has worked in many leadership roles and senior management positions including Operations, Billing and Information Technology throughout his 18 years working in the ambulance industry.

Jon is currently a certified Instructor for the APCO (Association of Public Safety Communications Officials) Emergency Medical Dispatch Program as well as a CPR Instructor for the American Heart Association.

Jenafer Friedland
Vice President of Patient Care Services
jfriedland@lifelineamb.com
Direct: 781.404.1091
Mobile: 781.686.3646
Fax: 781.935.0211

Michael McPherson is LifeLine’s Vice President of Administration & Finance. Michael is responsible for the day-to-day administration and fiscal management needs of the company.

Michael began his career in EMS working as a chair car driver. Following his graduating from EMT school, Michael worked on the ambulance as an EMT. Michael had served in many leadership roles and senior management positions including human resources and finance throughout his 18 years working in the ambulance industry.

Michael is a graduate of Bentley College with a Bachelors degree in Business Management.

Ted White
Vice President of Clinical & Quality Assurance
twhite@lifelineamb.com
Direct: 781.404.1094
Mobile: 617-512-9164
Fax: 781.935.0211

Ted White is LifeLine’s Vice President of Clinical & Quality Assurance. Ted is responsible for overseeing the medical care as practiced by our field staff and our Medical Training Division.

Ted began his career as an EMT in 1994. He graduated from the Massachusetts Bay Community College Paramedic program in 1997 and worked in the field for many years. Aside from his field experience, he has worked in various leadership and senior management roles all pertaining to clinical practices and quality assurance.

Ted is a certified American Heart Association Instructor for CPR, ACLS and PALS.

Ted received his education at Salem State College.

Brian O’Connor is LifeLine’s Vice President of Business Development. Brian is responsible for building a team of marketing professionals focused on acquiring new business as well as maintaining relationships with existing clients. By developing new strategies, Brian and his team seek to expand the company’s portfolio of customers and clients across the many services provided by LifeLine.

Brian is involved with several hospital-based, long-term care-based and community-based outreach programs and networking committees committed to improving the services and overall quality of life to seniors and elders living in our communities.

In addition to Brian’s role in developing new business, he is also responsible for company-wide marketing, public relations, community outreach and special project coordination.

Brian has over 20 years experience working in various leadership and clinical positions in EMS.
Brian received his Bachelor of Science Degree from Salem State College.

Donna is responsible for the operation and marketing needs of the Central Massachusetts marketplace. She has over 20 years experience in the industry with Emergency Medicine being her focus.

Donna has held management positions in the medical field for the past 6 years.